He didn't enjoy my panties
Question:
Hi Serena, I'm in a pickle, I am a new seller and I only sold 3 pairs of panties. The first sale went fine, the second didn't, the third I don't know yet. Basically my second buyer told me he didn't like my panties and he's asking if there is anything I can do. He's not being nasty or anything, but I don't know what to say to him. I worn the panties like he asked and I masturbated in them like I was asked.
How can I prove it? Please help!
Answer:
It’s never a good feeling when a buyer has a bad experience with your product. But instead of getting frustrated, simply apologise, use this experience to learn from it, and do right by him if you can.
One thing that buyers love is unexpected surprises, this is because the vast majority will always end up with a disappointing 'ha well' when complaining. As a business girl, you want to make your buyers feel special, but mistakes do happen and your buyer will always forgive a sincere mistake.
The first impulse is to offer your buyer a next-purchase discount. This is fine, but it implies that he can only take advantage of the discount if he purchases another product from you, which at this stage he may not wish to do. Maybe consider an alternative to the discount and offer your buyer a replacement pair of used panties.
Of course it all depends on the nature of the complaint, if a buyer is complaining about your scent not being 'sweet' or 'strong' enough, then a replacement isn't going to fix this. I always believed that as panty sellers, we produce a natural product and we are unable to modify the scent we produce. To put it bluntly, women can't produce a stronger or sweeter pussy scent on demand.
So the question is, do you think your buyer has a reasonable complaint?
If you don't think he has, then perhaps you could offer him a refund, put it down to not being suited for one another, and move on.
hairyjazmin
Posted at 2011-03-31 06:02:43
Serena, that is great advise. I have never had anyone say mine were not strong enough, or sweet enough, but I did have one who said it was to strong! I was shocked. That was a new one for. I have sold over 100 pairs now, and it was around like pair 30 or so. What I did for him, was offer a discount on the next pair he were to buy, and I also sent him another pair. I wore them to bed, and removed them the next morning and shipped them to him. He loved them! Like you said, makeing a buyer feel special, because they are, is a big one! It's really not hard, I mean, they are getting a piece of you in a way. Any how, that buyer has become one of my weekly buyers now. If you are able to make a sad face into a happy face, you will have a friend for life, or until they go sniff cheating!..hehehehe
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hairyjazmin
Posted at 2011-03-31 06:02:43
Serena, that is great advise. I have never had anyone say mine were not strong enough, or sweet enough, but I did have one who said it was to strong! I was shocked. That was a new one for. I have sold over 100 pairs now, and it was around like pair 30 or so. What I did for him, was offer a discount on the next pair he were to buy, and I also sent him another pair. I wore them to bed, and removed them the next morning and shipped them to him. He loved them! Like you said, makeing a buyer feel special, because they are, is a big one! It's really not hard, I mean, they are getting a piece of you in a way. Any how, that buyer has become one of my weekly buyers now. If you are able to make a sad face into a happy face, you will have a friend for life, or until they go sniff cheating!..hehehehe
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